The rise of the smart office in hybrid work

Now that the return to the office (opens in new tab) and shift to truly hybrid work (opens in new tab) is a reality for organizations, employers are rethinking the role and purpose of the workplace. While homes are now acting as the new office, for hybrid work to actually be hybrid, the physical workplace is starting to take shape as a critical hub for rich collaboration (opens in new tab) in an environment that’s safe and fosters innovation and productivity (opens in new tab). And all of this hybrid collaboration, access, and connectivity across teams, spaces, and digital resources is powered by the Internet.

About the author

Ian Waters is Senior Director of EMEA marketing at ThousandEyes (opens in new tab).

As such, every employee (opens in new tab)‘job is shaped by the Internet, whether they’re in the office or at home. But with some employees working in the office and others remotely, seamless collaboration is especially essential, as is the ability to stay synced through shared resources. SaaS (opens in new tab) apps and other cloud-hosted services play a critical role to power these interactions, but the cloud extends far beyond just productivity: everything about the new workplace increasingly relies on the Internet and 3rd party services to deliver on its promise. As these spaces adapt to meet return-to-office expectations from employees – not only in terms of working effectively but also in areas such as health and safety – collaboration and building management systems are also transforming, granting the hybrid workplace new powers – and for network and workplace operations teams, new responsibilities.

The smart office is cloud-first

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