Big Tech caught in information war between west and Russia

Western governments are pushing for social media companies to remove Russian state-backed media from their platforms, as Big Tech is dragged into the information war that has raged following President Vladimir Putin’s decision to invade Ukraine.

Meta-owned Facebook on Monday announced that it was blocking access to Russia Today and Sputnik in the EU following a request from the bloc designed to throttle pro-Russia propaganda.

Nick Clegg, head of global affairs, added that the company had received requests from a number of other governments and would “work closely” with them on the issue.

Attempts by the social media companies to remove misinformation and employ fact checks have been met with accusations of censorship from Russia, which has begun restricting access to Facebook in the country and threatened to do the same at YouTube.

The claims and counterclaims over the war in Ukraine has placed Silicon Valley companies in the middle of a geopolitical battle for influence, given their position as gatekeepers to information seen by billions of consumers.

Ursula von der Leyen, president of the European Commission, said on Sunday that she planned to “ban the Kremlin’s media machine in the EU”, although it is unclear how exactly the policy will be enforced. “We are developing tools to ban their toxic and harmful disinformation in Europe.”

The prime ministers of Estonia, Latvia, Lithuania and Poland have signed a joint letter addressed to the heads of Meta, Google, YouTube and Twitter demanding a clampdown on Russian state media on their platforms.

On a call on Sunday, European Commissioner Thierry Breton urged Google chief executive Sundar Pichai and YouTube’s Susan Wojcicki to consider bans, and to update their terms of service to ensure “war propaganda” never appears as “recommended” content to users, according to a person briefed on the call. Pichai said the latter could be a “good option”, the person added.

Both Google’s YouTube and Facebook have already blocked access in Ukraine to RT and several other state-backed outlets over the weekend, following a request from the Ukrainian government.

The platforms have also paused the ability for Russian state media channels to run advertisements on their platforms or to make money from ads that run alongside the content that they create.

Both companies have to report the steps they have taken to tackle misleading propaganda to the commission by Monday evening.

The moves extended beyond the social media sector. Google on Sunday decided to block downloads of the RT app in Ukrainian territory. Microsoft went further on Monday, blocking downloads of the RT app on its Windows app store worldwide, as well as RT and Sputnik content from its MSN website, citing the EU decision.

Twitter, which last week paused advertising in Russia and Ukraine, on Monday said it would label content from Russian state-affiliated media websites – something that Facebook and YouTube have been doing for several years. It added that it plans to add labeling for state-backed media outlets in other countries in the coming weeks. Last week, Twitter said it was aware that it was “being restricted to some people in Russia.”

Silicon Valley’s social media platforms, which have cast themselves as politically neutral but committed to democratic free speech, have long struggled to prevent their platforms from being manipulated for information warfare. This includes clandestine activity by troll farms and bots directed by the Russian government, one of the most active actors in the space.

Facebook announced the takedown of a small disinformation campaign late on Sunday that used fictitious personas to spread anti-Ukrainian messaging and was tied to a previous Russian disinformation operation.

The potential removal of state media would mark a new frontier for the social media platforms, which have tended to focus more on removing covert operations, rather than any domestic propaganda apparatus.

It also carries the risk Russia will expel European media from Ukraine after it shut down broadcaster Deutsche Welle’s Moscow bureau earlier this month in response to Germany’s refusal to let RT broadcast.

RT is available to more than 120mn European viewers, according to its website, and has 6.3mn and 4.6mn followers on Facebook and YouTube pages respectively. Its Spanish language YouTube channel, which has nearly 6mn subscribers, is one of the most watched Spanish YouTube channels, according to researchers at data analysis company Omelas.

Margarita Simonyan, RT’s editor in chief, said in a post on the social media app Telegram that the move to ban RT “has NOTHING to do with the goal of stopping the military operation in Ukraine”.

“Or do they think that Putin will change his mind about saving the Russian-speaking population in Ukraine or stopping Nato’s spread without RT’s broadcasts in English, French, or Spanish?” she added.

Vera Jourova, a vice-president of the European Commission, said that so far the actions being taken by the social platforms were “not enough”, and should include bans as well as ensuring their algorithms boost more trustworthy, rather than provocative content.

In the US Mark Warner, chair of the Senate Intelligence committee, on Friday wrote letters to Facebook and Google, as well as Twitter, TikTok and Telegram, calling on them to “assume a heightened posture towards the exploitation” of their platform for information operations. .

Alex Stamos, director of the Stanford Internet Observatory and Facebook’s former chief security officer, said on Twitter: “It’s appropriate for American companies to pick sides in geopolitical conflicts, and this should be an easy call.”

Disinformation experts warn that if the platforms crack down too hard, this too can play into narratives designed to further sow discord.

“Tech firms taking steps to stop promoting RT or Sputnik are laudable as part of their larger strategy to stop promoting conspiratorial content,” said Ben Dubow, founder of Omelas. “But government intervention gives Russia a talking point of the west being no more open to opposing views than they are, while giving the green light to go after the BBC” and other outlets, including domestic opposition outlets.

Alongside other authoritarian governments, Russia has increasingly wielded the threat of penalties such as fines and slowing or shutting down access to the platforms in order to get them to restore or restrict content.

Nathaniel Gleicher, Facebook’s head of global security, said that Russia had issued requests to geo-block or hide certain posts, but that the company had refused the request. He declined to comment on the impact of Russia throttling its service in the country, and whether company would consider a global blanket ban of Russian state media outlets.

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